MOUNTAIN REWARDS

What ski and snowboard lesson offerings will you provide this year at your resorts?
We are pleased to offer a range of ski and snowboard programming including group lessons, private lessons, season-long programs, and specialty programs. Specific details can be found on our Ski and Snowboard School pages.

When will season long programs be available for enrollment?  
Seasonal programs for the 2024-2025 season will be available for new participant registration starting the last week of August. Please note that early registration for some seasonal programs has been granted to previous program participants. This may result in limited spots for new participants.    

What is included with a ski or snowboard lesson?  
Each lesson will include professional instruction from one of our instructors. If offered, full day children's group lessons will include lunch. Participants will be responsible for bringing or purchasing their own food in private lessons, group lessons for adults, and season long and specialty lessons for children unless specified in the program details.

Do lessons Include rentals and lift tickets? 
As the standard, lessons do not include lift tickets or rentals. These items must be purchased separately, and all lessons require a valid lift ticket or season pass to participate. While purchasing a group lesson, you can add-on lift tickets and rentals at a discounted rate. You may bring your own equipment. Passes are available to purchase here. Buy in advance and online for the best rates. 

What should I bring to my lesson?  
All lesson participants are required to have a valid season pass or lift ticket, as well as ski or snowboard equipment. All minors must have a parent/guardian present at pick-up and drop-off. For complete details on what to bring and when to arrive, checkout our Know Before You Go page.

Weather conditions will vary and remember you will spend the day outside! We recommend dressing in layers including warm clothes, googles/sunglasses and sunscreen. Though they may be available in the resort's retail shop, the Ski & Snowboard School does not have these items available to borrow or rent. 

What if I have special needs or requests, e.g. Drug or Food Allergies? 
We do our best to accommodate dietary needs and offer different options when possible. When registering for child group lessons, you will have an opportunity either when booking or when checking in for the lessons to inform us of drug or food allergies. Severe allergy concerns or circumstances should be discussed with the school staff directly prior to your visit.

Parents of children with severe food allergies or dietary restrictions are strongly encouraged to send appropriate lunches and/or snacks with their children. Any food items that accompany a child to the lesson must be nut free.

Does my child need to be potty trained to participate in a lesson?
Yes, all children are required to be potty trained to participate in Ski and Snowboard School lessons.

Can and should I tip my instructor?
Gratuities for instructors are not a requirement but an appropriate and appreciated gesture. To tip via a credit card, please see us in person at any Ski and Snowboard School sales office and be prepared to provide the name of the instructor.

What is the cancellation and refund policy for Ski & Snowboard School lessons? 
Changes or cancellations can ONLY be made in advance of your lesson date by contacting the Ski & Snowboard School conducting your lesson. A cancellation Fee will be assessed for a guest when they cancel either a Group or Private Lesson as follows:

• Any Ski & Snowboard School Product that is cancelled 48 hours or more prior to the lesson's start time will be issued a full refund.
• Any Ski & Snowboard School Product that is cancelled within 48 hours of the lesson’s start time will be charged the Cancellation Fee.
• For Ski & Snowboard School Products that contain one lesson day, the Cancellation Fee is 50% of the cost of the lesson.
• For Ski & Snowboard School Products that contain multiple lesson days, and a full Cancellation is required, the Cancellation Fee is 50% of the cost of the first lesson. All other days in a multiple lesson Ski & Ride School Product will be fully refunded.
• The resort will not cancel lessons due to weather if the resort itself is operational. For more detailed information on refunds and cancellations, including the policy for Seasonal or Season-Long Programs, please refer to the Terms of Sale.