Policies, Terms, and Conditions

LIFT ACCESS PRODUCTS TERMS OF SALE

Last Updated: March 4, 2025

Please read these terms and conditions (“Terms”) carefully. These Terms (in their entirety) constitute a binding agreement between you and the Vail Corporation, doing business as Vail Resorts Management Company, including its subsidiaries and affiliates (“Vail Resorts,” “we” or “us”). By purchasing a Season Pass or other lift access product, including lift tickets, you, and any person on whose behalf you purchase a Season Pass or other lift access product, are agreeing to be bound by these Terms.

ADVISORY

SECTION 5 OF THESE TERMS REQUIRES YOU TO COMPLY WITH ALL PUBLIC HEALTH AND SAFETY ORDERS, REGULATIONS, LAWS, POLICIES, AND PROCEDURES APPLICABLE AT ANY RESORT YOU ACCESS, INCLUDING AGREEING TO ANY ATTESTATIONS SET FORTH IN SECTION 5 OR OTHERWISE PROVIDED.

SECTION 15 OF THESE TERMS INCLUDES A FORUM SELECTION CLAUSE BY WHICH YOU WILL FORFEIT ANY RIGHTS YOU MAY HAVE TO SELECT A FORUM FOR LITIGATION RELATING TO OR ARISING OUT OF THESE TERMS OTHER THAN THE FORUM SPECIFIED IN THESE TERMS. 

SECTION 17 OF THESE TERMS INCLUDES A RELEASE BY WHICH YOU WILL FORFEIT CERTAIN CLAIMS YOU MAY HAVE AGAINST VAIL RESORTS, ITS AFFILIATES, ITS SUBSIDIARIES, OR ITS PARTNERS, INCLUDING A RELEASE OF ANY CLAIMS FOR NEGLIGENCE.

SECTION 18 OF THESE TERMS INCLUDES LIMITATIONS OF LIABILITY BY WHICH YOU WILL FORFEIT ANY RIGHTS TO RECOVER CERTAIN TYPES OF DAMAGES.

SECTION 20 OF THESE TERMS INCLUDES A CLASS ACTION AND JURY WAIVER BY WHICH YOU WILL FORFEIT ANY RIGHTS YOU MAY HAVE TO A JURY TRIAL OR TO BRING A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION RELATING TO OR ARISING OUT OF THESE TERMS. 

DEFINITIONS

The following definitions apply to these Terms.

“Fixed Season Pass” means a season pass that gives the holder a fixed number of days to use the pass throughout the season, usually ranging from 1 to 10 days. A list of Fixed Season Passes can be found here. 

“General Season Pass” means a season pass that is not limited to a fixed number of days during the season, such as an EPIC Pass or EPIC Local Pass. A list of General Season Passes can be found here.

“Season Pass” or “Pass” means Fixed Season Pass or General Season Pass.

“Ski & Ride Season” means the ski & ride season which the Season Pass or lift access product you are purchasing applies to. 

“Partner Resort” means a resort on the list of Partner Resorts found here.

“Vail Resorts Parties” means Vail Resorts and each of its resorts, subsidiaries, affiliates, and their respective officers, directors, employees, contractors, representatives and agents, together with each Partner Resort and their operators, subsidiaries, or affiliates and each of their respective officers, directors, employees, contractors, representatives and agents.

TERMS

1. Resort Operations. Vail Resorts has the right, in its sole and absolute discretion, to operate its resorts, facilities, and amenities in the manner it deems appropriate in its sole and exclusive judgment. Vail Resorts’ right to operate in the manner it deems appropriate includes, but is not limited to, the right to modify, expand, reduce, or cease operations of any resorts, facilities, or amenities at any time and for any period of time, the right to implement, modify, expand, reduce, or cease any policies or procedures related to any resorts, facilities, or amenities or the use of your Season Pass or other lift access product, and the right to implement, modify, expand, reduce, or cease any reduced capacity or reservations systems or other requirements to use your Season Pass or other lift access product.

    

2. No Guarantee. VAIL RESORTS DOES NOT MAKE ANY GUARANTEES WITH RESPECT TO ITS SEASON PASSES OR OTHER LIFT ACCESS PRODUCTS. For example, your purchase of any Season Pass or other lift access product does not guarantee: (a) access to any resorts, terrain, facilities, or amenities at any given time or for any number of days or for any minimum number of days; (b) any particular guest experience or your satisfaction with your guest experience at or with any resorts, facilities, or amenities; or (c) your ability to reserve any number of days or minimum number of days when Vail Resorts operates under a reduced capacity or reservation system. Your admission to any resorts, facilities, or amenities is subject to, among other things, capacity constraints and closures. Nothing in these Terms is a commitment by Vail Resorts to keep any resort, facilities, or amenities open for any particular period or amount of time and Vail Resorts reserves right to close any of its resorts, facilities, or amenities in its sole and absolute discretion. Vail Resorts is not obligated to sell you a Season Pass, a lift access product, or any other products or services and expressly reserves the right, in its sole and absolute discretion, to refuse to sell any products and services to you or any other person.  

    

3. Reservations. Except as provided in the EPIC Coverage Refund Policy, you will not be eligible for a refund due to the implementation of a reservation system or any other reservation requirements for the resorts.

    

4. Resort Access. Your access to any resorts, facilities, or amenities varies based on the type of Season Pass or other lift access product you purchased. Your access to any resorts, facilities, or amenities may be subject to additional terms and policies.

    

5. Public Health Compliance/Vaccine Requirements. If you purchase a Season Pass or other lift access product, you agree to comply with all applicable policies and procedures and all public health and safety orders, regulations, and laws applicable at any resort you seek to access, including by agreeing to, and making, any attestation set forth herein or otherwise provided. Additionally, you will not be eligible for a refund based on any inability to use your Season Pass or other lift access product due to any federal, provincial, state, or local vaccine requirement, or any vaccine passport or other proof or attestation of vaccination required by any governmental or private entity.

    

6. Release of Liability, Assumption of Risks, and Indemnity Agreement. IF YOU PURCHASE A SEASON PASS OR ANY OTHER LIFT ACCESS PRODUCT, YOU AGREE TO BE BOUND BY THE RELEASE OF LIABILITY, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT. If you do not sign and accept the Release of Liability, Assumption of Risks and Indemnity Agreement, your Season Pass or other lift access product will not be activated and you will not be able to use your Season Pass or other lift access product to access any resorts, facilities, or amenities. You will not be eligible for a refund based on any failure or refusal to sign the Release of Liability, Assumption of Risks and Indemnity Agreement. 

    

7. Deposit Policy. If you pay a deposit for a Season Pass, you agree to be bound by the Season Pass Deposit Policy, which is located below.

    

8. Auto-Renew Policy. If you enroll in the annual automatic renewal program for your Season Pass you agree to be bound by the Auto-Renew Policy, which is located below.

    

9. Refund Policy. Vail Resorts’ refund policies differ based on whether you purchased a Season Pass or other lift access product.
   

    

   1. Season Passes. If you purchase a Season Pass, you agree to be bound by the Epic Coverage Refund Policy. ALL SEASON PASSES ARE NON-REFUNDABLE EXCEPT AS SET FORTH IN THE EPIC COVERAGE REFUND POLICY.

       

   2. Lift Tickets. If you purchase a lift ticket, you agree to be bound by the Lift Ticket Refund Policy, which is located below. LIFT TICKETS ARE NON-REFUNDABLE EXCEPT AS SET FORTH IN THE LIFT TICKET REFUND POLICY. 

    

   3. Other Products. Any product other than a Season Pass or lift ticket is NON-REFUNDABLE unless expressly stated otherwise.

       

10. EPIC Mountain Rewards. The EPIC Mountain Rewards Program is offered by Vail Resorts at its sole and absolute discretion. By purchasing a qualifying Season Pass and participating in the EPIC Mountain Rewards Program, you are agreeing to be bound by the EPIC Mountain Rewards Terms and Conditions. If you do not agree to bound by the EPIC Mountain Rewards Terms and Conditions, you may not participate in the EPIC Mountain Rewards Program.

     

11. Revocation. Vail Resorts may revoke, confiscate, cancel, deactivate, and not re-issue your Season Pass or other lift access product, without providing any refund, if, in the sole and exclusive judgment of Vail Resorts, its Partner Resorts, or the ski area operator, you act in a manner that could endanger the safety or health of any person, violate any law or resort or facility policy, engage in any fraud, misconduct, or malfeasance, create a nuisance, for nonpayment or incomplete payment, or for other good cause. 

     

12. Lost or Stolen Pass. You agree and acknowledge that you have an affirmative duty to immediately notify Vail Resorts or the ski area operator and authorities if your Season Pass is lost or stolen and that failure to do so may result in the loss or revocation of your Season Pass and any skiing, snowboarding, riding, or access privileges without any refund.

     

13. Non-Transferable; Not for Resale. ALL SEASON PASSES AND OTHER LIFT ACCESS PRODUCTS ARE NON-TRANSFERABLE AND MAY NOT BE RESOLD, UNLESS EXPRESSLY STATED OTHERWISE IN WRITING BY VAIL RESORTS.

     

14. Governing Law. These Terms and the relationship between you and Vail Resorts will be governed by the laws of the State of Colorado in the same manner as such laws are applied to agreements made, entered into, and performed entirely in Colorado.

     

15. Forum Selection. All lawsuits relating to or arising out of these Terms will be brought in the Federal or State Courts located in Colorado. We and you hereby irrevocably submit to the exclusive personal jurisdiction of such courts for such purpose and waive any objection to such courts on any basis, including without limitation improper venue or inconvenience of the forum.

     

16. Time Limitation for Filing Suit. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

     

17. Release of Liability & Assumption of Risks:
    

    a. Assumption of Risks.  YOU AGREE AND UNDERSTAND THAT SKIING, SNOWBOARDING AND USING A SKI AREA, INCLUDING LIFTS, CAN BE HAZARDOUS AND INVOLVE THE RISK OF PHYSICAL INJURY AND/OR DEATH. WARNING: Under the law, you assume the risk of injury to person or property resulting from any of the inherent dangers and risks of skiing and may not recover from the ski area operator and its employees for any injury resulting from any of the inherent dangers and risks of skiing. Inherent dangers of skiing include, but are not limited to: Falling or loss of balance; icy, slick or uneven surfaces; improper use of equipment; changing weather conditions; existing and changing snow conditions; bumps; moguls; ruts; bare spots; tin cover; rocks; erosions; drainage channels; stumps; trees; tree wells; roots and branches; downed timber and other forest growth; streams, creeks, holes, debris, and other rugged mountainous terrain; marked and unmarked obstacles; unmaintained or unmarked trails/roads or trail obstructions; collisions with natural objects, man-made objects, or other skiers; variations in terrain; and the negligence or failure of you, Ski Area employees, or other guests to act safely or within their own ability including failure to stay within designated areas and comply with signage; falling snow or ice from natural or man-made sources; varying visibility, storms, lightning, hail, snow and other adverse weather. Other risks include avalanches, cornices and crevasses; cliffs, extreme terrain, jumps, freestyle terrain, misloading, entanglements, or falls from ski lifts; equipment malfunction, failure or damage; improper use of maintenance equipment; becoming lost or separated; lack of shelter; limited access to and/or delay of medical attention; inadequate medical attention; your health condition, physical exertion, exhaustion, dehydration, hypothermia, altitude sickness, other sickness, or frostbite; and/or mental distress from exposure to any of the above. You agree to be responsible for having the physical dexterity to safely load, ride and unload the lifts and must control speed and course at all times. You understand that snowmobiles, snowcats, other motor or over-snow vehicles, and snowmaking equipment may be encountered at any time. YOU UNDERSTAND THAT THE DESCRIPTION OF THE RISKS IN THIS AGREEMENT IS NOT COMPLETE AND VOLUNTARILY CHOOSE TO PARTICIPATE IN AND EXPRESSLY ASSUME ALL RISKS AND DANGERS OF THE PARTICIPATING IN SKIING, SNOWBOARDING, AND USING A SKI AREA AND THE POSSIBILITY OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE AND LOSS RESULTING THEREFROM, WHETHER OR NOT DESCRIBED HERE, KNOWN OR UNKNOWN, INHERENT OR OTHERWISE. YOU AGREE TO ASSUME ALL RISKS, inherent or otherwise.

    b. Release of Claims for Injuries to Person or Property.  In consideration for your use of the ski area and access to the lifts, YOU AGREE to the greatest extent permitted by law, TO WAIVE ANY AND ALL CLAIMS AGAINST AND TO HOLD HARMLESS, RELEASE, INDEMNIFY, AND AGREE NOT TO SUE Vail Resorts, Inc., The Vail Corporation, Trimont Land Company, Heavenly Valley, Limited Partnership, VR US Holdings, Inc., VR US Holdings II, LLC, VR CPC Holdings, Inc., VR NW Holdings, Inc., VR NE Holdings, LLC, Whistler Blackcomb Holdings Inc., Blackcomb Skiing Enterprises Limited Partnership, Whistler Mountain Resort Limited Partnership, Vail Holdings, Inc., Peak Resorts, Inc., VR PA Holdings, Inc., Andermatt-Sedrun Sport AG, Crans-Montana Aminona (CMA) SA, each of their affiliated companies and subsidiaries, the resort owner/operator inclusive of any partner resort owner/operator, land owner, activity operator, the equipment manufacturer, The Burton Corporation, Beaver Creek Resort Company, TSG Ski & Golf, LLC, Bergbahnen Disentis AG, Kamori Kanki Co., Happo‐one Kaihatsu Co., Ltd. and its Alliance Companies, KIRAMA DOLOMITI Adamello-Brenta Association, Les 3 Vallées Association, SEVABEL, SETAM, Société des Trois Vallées; Méribel Alpina, the family of companies operating Resorts of the Canadian Rockies, Inc., the United States, His Majesty The King In Right Of The Province Of British Columbia and all their respective insurance companies, successors in interest, commercial & corporate sponsors, affiliates, agents, employees, representatives, assignees, officers, directors, and shareholders (each a “Released Party”) FOR ANY INJURY, INCLUDING DEATH, LOSS, PROPERTY DAMAGE OR EXPENSE, WHICH I OR PARTICIPANT MAY SUFFER, ARISING IN WHOLE OR IN PART OUT OF PARTICIPANT’S PARTICIPATION IN THE ACTIVITY, INCLUDING, BUT NOT LIMITED TO, THOSE CLAIMS BASED ON ANY RELEASED PARTY’S ALLEGED OR ACTUAL NEGLIGENCE OR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR BREACH OF DUTY OF CARE, INCLUDING IN BRITISH COLUMBIA ANY DUTY OF CARE UNDER THE OCCUPIERS LIABILITY ACT. I UNDERSTAND THAT NEGLIGENCE INCLUDES FAILURE ON THE PART OF ANY RELEASED PARTY TO TAKE REASONABLE STEPS TO SAFEGUARD OR PROTECT ME FROM THE RISKS, DANGERS AND HAZARDS OF THE ACTIVITY.

    c. Release of Other Claims, Sole Remedy. In addition to the Release under paragraph 17(b), you hereby voluntarily and knowingly agree, to the maximum extent permitted by applicable law, to waive, release, and forfeit any and all claims and actions you have or may have against Vail Resorts or any Vail Resorts Parties and any associated losses, damages and expenses (including attorneys’ fees), that relate to, arise out of, or may arise out of the operation of our resorts or Partner Resorts, your inability to use your Season Pass or other lift access product during the season for which it was purchased, or a violation of these Terms or any of other terms or policies referenced herein. Refunds pursuant to Section 9 above, as applicable, are your sole remedy against any of the Vail Resorts Parties in connection with the operation of our resorts or Partner Resorts or your inability to use your Season Pass or other lift access product during the season for which it was purchased.

    d. Additional Release for California Residents.  If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine. 

 e. Other Terms.  You agree to comply with the verbal instructions of ski area personnel and all posted signs, to remain alert to all hazards, and to act in a careful and prudent manner at all times. Ski area personnel may revoke your access to the ski area if you engage in conduct that is improper, dangerous, or constitutes fraud or nuisance. You agree to grant the ski area the right of publicity to own and use any image collected of you while at the skier area.

18. Limitation of Liability. YOU UNDERSTAND AND AGREE THAT TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL ANY OF THE VAIL RESORTS PARTIES BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PERSONAL INJURY/WRONGFUL DEATH, PUNITIVE, OR EXEMPLARY DAMAGES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO AS A RESULT OF: (A) THE OPERATION OF OUR RESORTS OR PARTNER RESORTS, INCLUDING THE OPERATION OF RESERVATION OR REDUCED CAPACITY SYSTEMS, (B) YOUR USE OF OR INABILITY TO USE ANY SEASON PASS OR OTHER LIFT ACCESS PRODUCT, OR (C) ANY VIOLATION BY US OF THESE TERMS OR OTHER TERMS OR POLICIES REFERENCED HEREIN, INCLUDING THE EPIC COVERAGE REFUND POLICY OR LIFT TICKET REFUND POLICY. NOTWITHSTANDING THE FOREGOING, SUCH LIABILITY WILL NOT IN THE AGGREGATE EXCEED THE AMOUNT YOU PAID FOR THE SEASON PASS OR OTHER LIFT ACCESS PRODUCT YOU PURCHASED.

19. Liability Exclusions and Limitations. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, limit our liabilities, the extent of liability of Vail Resorts or the Vail Resorts Parties will be the minimum permitted under such applicable law. We disclaim any warranties to the maximum extent permitted under applicable law.

20. Class Action and Jury Waiver. YOU MAY ONLY RESOLVE DISPUTES RELATING TO OR ARISING OUT OF THESE TERMS ON AN INDIVIDUAL BASIS AND MAY NOT BRING AND EXPRESSLY WAIVE THE RIGHT TO BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ACTIONS ARE NOT ALLOWED. YOU HEREBY WAIVE YOUR RIGHT TO A JURY TRIAL IN ANY CLAIM OR CAUSE OF ACTION RELATING TO OR ARISING OUT OF THESE TERMS.

21. Electronic Communications Notice. You agree to provide a valid email address for the express purpose of receiving communications regarding this transaction. You understand this may be the only manner by which you will receive such communications. When you use our website or send emails to us, you are communicating with us electronically. You consent to receiving communications from us electronically. We may communicate with you by email or posting notices on the applicable website. You agree that all agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. It is your responsibility to review the applicable websites and communications and stay apprised of such communications and posted notices. In order to access any such communications, you must have a computer or other Internet-enabled device. In order to retain copies of any such communications, you must have a printer or data storage device. If you have a printer, you may print paper copies of any such communications for your own use. If you wish to withdraw your consent for us to communicate with you electronically, you may not use our website.

22. Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, you nevertheless agree that the court should endeavor to give effect to our intentions as reflected in the provision, and that the other provisions of these Terms remain in full force and effect.

23. Modifications. These Terms may only be modified by Vail Resorts. No person, company, or customer representative, whether or not affiliated with Vail Resorts, is authorized to modify any provision of these Terms, either verbally or in writing. Vail Resorts expressly reserves the right, in its sole and absolute discretion, to modify any portion of these Terms, or any policy, procedure, or practice. If we make a material change to these Terms, we will dispatch a notice to you of such changes and/or post the amended terms on epicpass.com. You are responsible for periodically reviewing these Terms for updates and amendments. Your purchase of a Season Pass or other lift access product, your payment of any deposit or other amount towards the purchase of any Season Pass or other lift access product, your use of your Season Pass or other lift access product, or your failure to opt-out of your Season Pass or other lift access product, if applicable, following our posting of revised Terms or dispatching of a change notice of revised Terms constitutes an acceptance of the amended terms.

24. ADDITIONAL NOTICES.

WARNING NOTICE FOR KEYSTONE, BRECKENRIDGE, VAIL MOUNTAIN, BEAVER CREEK, AND CRESTED BUTTE. When skiing, riding, or using the lifts in the State of Colorado, you agree that the following additional warning notice applies to you and your use of any Season Pass or other lift access product or ticket:

WARNING

Under Colorado law, a skier assumes the risk of any injury to person or property resulting from any of the inherent dangers and risks of skiing and may not recover from any ski area operator for any injury resulting from any of the inherent dangers and risks of skiing, including: Changing weather conditions; existing and changing snow conditions; bare spots; rocks; stumps; trees; collisions with natural objects, man-made objects, or other skiers; variations in terrain; and the failure of skiers to ski within their own abilities.

WARNING NOTICE FOR HUNTER MOUNTAIN. When skiing or riding in the State of New York, skiers, snowboarders and ski lift passengers are governed by the New York State Safety in Skiing Code (Article 18 of the NYS General Obligations Law). Before utilizing your pass or ticket at Hunter Mountain, affixing a ticket, or allowing a ticket to be affixed to your person, your attention is directed to a posted 'Warning to Skiers' which is displayed where lift tickets are purchased. New York law requires you to seek out, read, review and understand the 'Warning to Skiers' sign before you decide to participate in the sport of skiing.

WARNING NOTICE FOR WILMOT MOUNTAIN. When skiing, riding, or using the lifts in the State of Wisconsin, you agree that the following additional warning notice applies to you and your use of any Season Pass or other lift access pass product or ticket:

WARNING

Under Wisconsin law, each participant in an alpine sport assumes the risk of injury or death to person or injury to property resulting from the conditions and risks that are considered to be inherent in an alpine sport, has a number of duties that must be met while engaging in an alpine sport, and is subject to limitations on the ability to recover damages from a ski area operator for injuries or death to a person or to property. A complete copy of this law is available for review here and at Wilmot Mountain.  

Questions. If you have any questions regarding these Terms, please visit epicpass.com and view our FAQs, visit snow.com for our latest updates, or email us at comments@vailresorts.com.

SEASON PASS DEPOSIT POLICY

If you pay a deposit towards the purchase of a Season Pass, you agree to be bound by this Season Pass Deposit Policy:

ADVISORY

THESE POLICIES ARE EXPRESSLY SUBJECT TO THE LIFT ACCESS PRODUCTS TERMS OF SALE. PLEASE BE ADVISED THAT YOUR PURCHASE OF A SEASON PASS OR OTHER LIFT ACCESS PRODUCT MEANS THAT YOU ARE SUBJECT TO THOSE TERMS OF SALE, INCLUDING WITHOUT LIMITATION THE FORUM SELECTION, RELEASE/SOLE REMEDY, LIMITATIONS ON LIABILITY, AND CLASS ACTION AND JURY WAIVER PROVISIONS SET FORTH THEREIN.

1. I UNDERSTAND AND AGREE THAT BY PAYING THE $49 DEPOSIT, I AM COMMITTING TO BUY A SEASON PASS FOR THE APPLICABLE SKI & RIDE SEASON. I FURTHER UNDERSTAND AND AGREE THAT THIS $49 PAYMENT IS NON-REFUNDABLE, EXCEPT AS SET FORTH IN THE EPIC COVERAGE REFUND POLICY.

    

2. I agree the credit card or other payment method provided to pay the deposit, or an alternative credit card or payment method, will be on file and authorized for the remaining balance of the Season Pass product purchased. The remaining balance will be automatically charged to my credit card in or around the Fall preceding the applicable Ski & Ride Season. In the event the total price of the Season Pass product is lowered prior to the start of the Ski & Ride Season, the remaining balance due will be reduced by the amount by which the total price is lowered.

    

3. I agree to provide a valid email address for the express purpose of receiving communications regarding this transaction. I understand this is the only manner by which I will receive such communications.

    

4. I AGREE THAT THIS PASS IS NON-REFUNDABLE EXCEPT AS SET FORTH IN THE EPIC COVERAGE REFUND POLICY. Once the $49 deposit payment has been made, the $49 deposit payment cannot be cancelled or refunded, nor can the pass purchase be cancelled or refunded, except as set forth in the EPIC Coverage Refund Policy.

    

5. I AGREE THAT THIS PASS IS NON-TRANSFERABLE AND MAY NOT BE RESOLD, UNLESS EXPRESSLY STATED OTHERWISE IN WRITING BY VAIL RESORTS.

    

6. Vail Resorts expressly reserves the right, in its sole and absolute discretion, to modify any portion of this Policy. If we make a material change to this Policy, we will dispatch a notice to you of such changes and/or post the amended terms on epicpass.com. You are responsible for periodically reviewing this Policy for updates and amendments. Your purchase of a Season Pass, lift access product, or other applicable product or service, your payment of any deposit or other amount towards the purchase of any Season Pass, lift access product, or other applicable product or service, your use of your Season Pass, lift access product, or other applicable product or service, or your failure to opt-out of your Season Pass, lift access product, or other applicable product or service, if applicable, following our posting of a revised Policy or dispatching of a change notice of a revised Policy constitutes acceptance of the amended terms.

Other restrictions may apply. For complete details on restrictions, reservations, and restricted peak dates please visit epicpass.com or ask a sales representative. Unless otherwise stated, Child is defined as 5-12. Teen is defined as 13-18. Adult is defined as 13+ (if no teen product) or 19+. For questions, call 970.754.0008 or visit epicpass.com.

AUTO-RENEW POLICY

If you enroll in the annual automatic pass renewal program (the “Auto Renew Program”) with an eligible Pass (“Eligible Pass”) listed below, you agree to be bound by this Auto-Renew Policy. The prices charged by us will be those in effect on the date of receipt of your order. When placing your order, the checkout page will specify (i) your selected package (i.e., initial down payment; balance payment date; auto-renew plan); and (ii) the automatically renewing membership fee that is due and the frequency of the billing cycle. We reserve the right to update, change, modify or terminate your subscription benefits at any time in our sole discretion.

ADVISORY

THESE POLICIES ARE EXPRESSLY SUBJECT TO THE LIFT ACCESS PRODUCTS TERMS OF SALE. PLEASE BE ADVISED THAT YOUR PURCHASE OF A SEASON PASS OR OTHER LIFT ACCESS PRODUCT MEANS THAT YOU ARE SUBJECT TO THOSE TERMS OF SALE, INCLUDING WITHOUT LIMITATION THE FORUM SELECTION, RELEASE/SOLE REMEDY, LIMITATIONS ON LIABILITY, AND CLASS ACTION AND JURY WAIVER PROVISIONS SET FORTH THEREIN.

1. Once your enrollment is accepted, you acknowledge and agree that your purchase shall include automatically renewing charges for the plan you have selected (“Subscription Services”). You authorize us to charge your chosen payment method on the recurring basis specified on the checkout page in conjunction with your package (“Billing Cycle”) until you cancel or we suspend, end or otherwise terminate your access to the Subscription Services, which we may do at any time. Your access to the Subscription Services provides you with the opportunity to use certain pass benefits as described here and on the Details Page, provided that your non-use will not obligate us to provide you with any refund, in whole or in part, of your down payment or subsequent fees. Your continued use of the Subscription Services reaffirms that we are authorized to charge your payment method on the recurring basis to which you agreed at enrollment. FOR THE AVOIDANCE OF DOUBT, WE MAY SUBMIT PERIODIC CHARGES WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU AFFIRMATIVELY CANCEL YOUR SUBSCRIPTION SERVICES OR NOTIFY US THAT YOU WISH TO CHANGE YOUR PAYMENT METHOD INFORMATION.

    

2. If you/your child are moved into a new age bracket on or before April 6, you/your child's pass will be moved into the next appropriate age bracket. Age categories will be verified each year against the birth date on file, in order to confirm the specified pass is appropriate for the actual age of the pass holder. Customers will automatically get moved into the correct product age category while enrolled in the Auto Renew Program provided that we shall notify you 30-60 days in advance of any price increases (and you may choose to cancel before any such price increases go into effect).

    

3. The resorts included on our passes and ancillary pass benefits are subject to change without notice. If your pass product should change, you agree that your pass will be automatically renewed with the closest comparable season pass product from your initial purchase as determined by us. If you choose Epic^® FlexPay, Upgrade will reach out to you prior to the following season to update and confirm your plan selection.

    

4. Pass holders who want to upgrade or change their Pass while enrolled in the Auto Renew Program can call Guest Services at 970-754-0005. Note that downgrading your pass and most other changes cannot be made after the deadline to opt out of the Auto Renew Program for the applicable Ski & Ride Season.

    

5. Your release of liability form covers up to three (3) years of season pass participation within the Auto Renew Program. After three (3) years of enrollment in the Auto Renew Program, you will need to re-sign the liability form.

    

6. The $49 down payment will be charged to your credit card in the Spring and the balance payment will be charged in or around the Fall preceding the applicable Ski & Ride Season.

    

7. By electing to enroll in the Auto Renew Program, YOU AGREE AND UNDERSTAND THAT YOUR PASS IS NON-REFUNDABLE EXCEPT AS SET FORTH IN THE EPIC COVERAGE REFUND POLICY. Vail Resorts reserves the right to modify its refund policies for future seasons.

    

8. You may opt out of the Auto Renew Program for the following season prior to the Spring payment date identified at enrollment. You may enroll in Auto Renew any time after your initial purchase. To opt out or enroll in the Auto Renew Program, please call 970.754.0005 or e-mail seasonpass@vailresorts.com. You may also opt out of the Auto Renew Program online in My Account.

Vail Resorts expressly reserves the right, in its sole and absolute discretion, to modify any portion of this Policy. If we make a material change to this Policy, we will dispatch a notice to you of such changes and/or post the amended terms on epicpass.com. You are responsible for periodically reviewing this Policy for updates and amendments. Your purchase of a Season Pass, lift access product, or other applicable product or service, your payment of any deposit or other amount towards the purchase of any Season Pass, lift access product, or other applicable product or service, your use of your Season Pass, lift access product, or other applicable product or service, or your failure to opt-out of your Season Pass, lift access product, or other applicable product or service, if applicable, following our posting of a revised Policy or dispatching of a change notice of a revised Policy constitutes an acceptance of the amended terms.

ELIGIBLE PASSES

Eligible passes include Epic, Epic Local, Epic Day Pass, Retired and Veteran Military Passes, Summit Value, Keystone Plus Pass, Tahoe Local, Tahoe Value, Kirkwood, Afton Alps, Wilmot and Mt. Brighton Season Passes, Park City Youth Pass, 65+ Keystone Breck Pass, Senior 70+ 10 Day Pass, Northeast Value Pass, Stevens Pass Select and Premium Passes, Crested Butte Pass, Ohio Pass, Hidden Valley Pass, Snow Creek Pass, Paoli Peaks Pass, Whistler Blackcomb Unlimited Season Pass, Whistler Blackcomb 2, 5 and 10 Day EDGE Cards, and Whistler Blackcomb Day Passes.

Active and Dependent Military Passes, Epic Australia Passes, Epic SchoolKids Packs , the Keystone Crested Butte 4-Pack, College Passes and certain Senior Passes are excluded.

LIFT TICKET REFUND POLICY

ADVISORY 

THESE POLICIES ARE EXPRESSLY SUBJECT TO THE LIFT ACCESS PRODUCTS TERMS OF SALE. PLEASE BE ADVISED THAT YOUR PURCHASE OF A SEASON PASS OR OTHER LIFT ACCESS PRODUCT MEANS THAT YOU ARE SUBJECT TO THOSE TERMS OF SALE INCLUDING WITHOUT LIMITATION THE FORUM SELECTION, RELEASE/SOLE REMEDY, LIMITATIONS ON LIABILITY, AND CLASS ACTION AND JURY WAIVER PROVISIONS SET FORTH THEREIN.

SECTION A

OVERVIEW

1. Lift Ticket Refund Policy. This Lift Ticket Refund Policy (the “Policy”) is the refund policy applicable to all lift tickets. This Policy applies only to lift tickets. It does not apply to any other lift access products, such as Season Passes. Your lift ticket is not refundable except as set forth in this Policy. 

    

2. Terms of Sale. This Policy is incorporated into the Lift Access Products Terms of Sale to which you must agree when purchasing a lift ticket. By purchasing a lift ticket, you are agreeing to be bound by this Policy and the Lift Access Products Terms of Sale, including without limitation the forum selection, release/sole remedy, limitations on liability, and class action and jury waiver provisions set forth therein.

    

3. Processing of Request. Vail Resorts will use reasonable efforts to respond to your refund request in a timely manner, but does not guarantee that your refund request will be processed within any specified or maximum period of time.

    

4. Proper Submission. Vail Resorts shall have no obligation to process any refund requests that are not timely submitted, incomplete, or not submitted through the methods required by this Policy. Your failure to submit a timely and complete refund request through the required methods will forfeit any right you may have to such refund.  

 

5. No Access After Refund. If you receive a refund, your single day or multi-day lift ticket will cease to be valid and you will no longer be able to use your lift ticket.

 

6. Ticket Revocation. You will not be eligible for a refund of any kind if you are unable to use your single day or multi-day lift ticket due to your ticket being revoked, confiscated, canceled, deactivated, and/or not re-issued because Vail Resorts, in its sole and exclusive judgment, determined that you acted in a manner that could endanger the safety or health of any person, violated any law or resort or facility policy, engaged in any fraud, misconduct, or malfeasance, created a nuisance, failed to pay amounts due, or for other good cause.

 

7. Questions. If you have any questions regarding this Policy or other inquiries, please view our FAQs or email us at comments@vailresorts.com.

SECTION B

UNUSED LIFT TICKETS

1. Eligibility for a Refund - Unused Lift Ticket. If you have not used your single-day or multi-day lift ticket, you are eligible to receive a full refund.

a. Single-Day Lift Tickets. You are eligible to receive a refund for an unused single-day lift ticket if you request a refund no later than 5 p.m. mountain standard time on the expiration date for which your lift ticket provides access.

b. Multi-Day Lift Tickets. You are eligible to receive a refund for any unused days within your multi-day lift ticket if you request a refund no later than 5 p.m. mountain standard time on the expiration date for which your lift ticket provides access.

2. Amount of Refund.

a. Single-Day Lift Tickets. If you are eligible, the amount of your refund will be the full amount you paid for your lift ticket (excluding any discounts, promotions, credits, or non-reimbursable taxes).

b. Multi-Day Lift Tickets. If you are eligible, the amount of your refund will equal the difference between the amount you paid for your lift ticket and the amount you would have paid, as determined by Vail Resorts, for a comparable lift ticket for the number of unused days remaining on your lift ticket. For example, if you purchased a 3-day advanced lift ticket and you did not use your last day, your refund would equal the difference between the amount you paid for the 3-day advanced lift ticket and the amount you would have paid for a 2-day advanced lift ticket, as determined by Vail Resorts. 

3. How to Request a Refund.

a. In-Person Request. You may submit your refund request in person at the ticket window of the resort for which your lift ticket provides access.

b. Phone Request. You may request a refund by contacting the call center for the resort for which your lift ticket provides access. Please visit the resort’s website to obtain this number.

SECTION C

ILLNESS/INJURY

1. Eligibility for a Refund - Illness/Injury. If you are unable to use or continue using your single-day or multi-day lift ticket due to an illness or injury, you may be eligible for a partial or full refund.

a. Single-Day Lift Tickets. You are eligible to receive a refund for a single-day lift ticket due to illness or injury if you request a refund no later than 5 p.m. mountain standard time on the expiration date for which your lift ticket provides access.

b. Multi-Day Lift Tickets. You are eligible to receive a partial or full refund for a multiday lift ticket due to illness or injury if you request a refund no later than 5 p.m. mountain standard time on one of the days for which your lift ticket provides access. You will not receive any refund for any days on your lift ticket that precede the date on which you make your refund request, nor will you receive any refund for any days on your lift ticket for which you do not submit a request before 5 p.m. mountain standard time.

2. Verification of Illness/Injury. Vail Resorts may require proof or verification of your illness or injury to determine your eligibility for a refund. If you are unable to provide acceptable proof of illness or injury (as determined in our sole and absolute discretion), we reserve the right to deny your refund request.

3. Amount of Refund.

a. Single-Day Lift Tickets. If you are eligible, the amount of your refund will be the full amount you paid for your lift ticket (excluding any discounts, promotions, credits, or non-reimbursable taxes).

b. Multi-Day Lift Tickets. If you are eligible, the amount of your refund will equal the difference between the amount you paid for your lift ticket and the amount you would have paid, as determined by Vail Resorts, for a comparable lift ticket for the number of days on your ticket unaffected by illness or injury. For example, if you purchased a 3-day advanced lift ticket and you were unable to ski on your last day due to illness or injury, your refund would equal the difference between the amount you paid for the 3-day advanced lift ticket and the amount you would have paid for a 2-day advanced lift ticket, as determined by Vail Resorts.

4. How to Request a Refund.

a. In-Person Request. You may submit your refund request in person at the ticket window of the resort for which your lift ticket provides access. 
  
b. Phone Request. You may request a refund by contacting the call center for the resort for which your lift ticket provides access. Please visit the resort’s website to obtain this number.

SECTION D

REFUNDS FOR RESORT CLOSURESOR LIFT TICKET CANCELLATIONS DUE TO COVID-19

1. Eligibility for a Refund - Closures/Cancellations Due to COVID-19. If no lifts are operating at a resort for an entire day or Vail Resorts cancels your lift ticket due to COVID-19, you are eligible for a full refund for the affected day(s) on your lift ticket.

2. Amount of Refund.

a. Single-Day Lift Tickets. If you are eligible, the amount of your refund will be the full amount you paid for your lift ticket (excluding any discounts, promotions, credits, or non-reimbursable taxes).

b. Multi-Day Lift Tickets. If you are eligible, the amount of your refund will equal the difference between the amount you paid for your lift ticket and the amount you would have paid, as determined by Vail Resorts, for a comparable lift ticket for the number of days on your ticket unaffected by the resort closure or ticket cancellation due to COVID-19. For example, if you purchased a 3-day advanced lift ticket and you were unable to ski on your last day due to a COVID-19 resort closure, your refund would equal the difference between the amount you paid for the 3-day advanced lift ticket and the amount you would have paid for a 2-day advanced lift ticket, as determined by Vail Resorts.

3. How to Request a Refund. If a qualifying resort closure or lift ticket cancellation due to COVID-19 occurs on a date for which your lift ticket provides access, Vail Resorts may process your refund automatically or may provide you notice (e.g., by email, website announcements/FAQs, or social media posts) that it is unable to process your refund automatically or further action is required by you within a specified time period to process your refund. Vail Resorts will use reasonable efforts to process your refund but cannot guarantee that your refund will be processed within any specified or maximum period of time. In the event you believe you are entitled to a refund due to a COVID-19-related resort closure or lift ticket cancellation and you have not been refunded or contacted by or received information from Vail Resorts within eight (8) weeks of the final date on which your lift ticket could be used, please contact the call center for the resort for which your lift ticket provides access. Please visit the resort’s website to obtain this number.

SECTION E

REFUNDS FOR RESORT CLOSURES OR LIFT TICKET CANCELLATIONS NOT DUE TO COVID-19

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Vail Resorts expressly reserves the right, in its sole and absolute discretion, to modify any portion of this Policy. If we make a material change to this Policy, we will dispatch a notice to you of such changes and/or post the amended terms on epicpass.com. You are responsible for periodically reviewing this Policy for updates and amendments. Your purchase of a Season Pass, lift access product, or other applicable product or service, your payment of any deposit or other amount towards the purchase of any Season Pass, lift access product, or other applicable product or service, your use of your Season Pass, lift access product, or other applicable product or service, or your failure to opt-out of your Season Pass, lift access product, or other applicable product or service, if applicable, following our posting of a revised Policy or dispatching of a change notice of a revised Policy constitutes an acceptance of the amended terms.

SKI & RIDE SCHOOL TERMS OF SALE

Last Updated: March 4, 2025

ADVISORY

SECTION 10 OF THESE TERMS INCLUDES A FORUM SELECTION CLAUSE BY WHICH YOU WILL FORFEIT ANY RIGHTS YOU MAY HAVE TO SELECT A FORUM FOR LITIGATION RELATING TO OR ARISING OUT OF THESE TERMS OTHER THAN THE FORUM SPECIFIED IN THESE TERMS.

SECTION 12 OF THESE TERMS INCLUDES A RELEASE BY WHICH YOU WILL FORFEIT CERTAIN CLAIMS YOU MAY HAVE AGAINST VAIL RESORTS, ITS AFFILIATES, ITS SUBSIDIARIES, OR ITS PARTNERS.

SECTION 13 OF THESE TERMS INCLUDES LIMITATIONS OF LIABILITY BY WHICH YOU WILL FORFEIT ANY RIGHTS TO RECOVER CERTAIN TYPES OF DAMAGES.

SECTION 15 OF THESE TERMS INCLUDES A CLASS ACTION AND JURY WAIVER BY WHICH YOU WILL FORFEIT ANY RIGHTS YOU MAY HAVE TO A JURY TRIAL OR TO BRING A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION RELATING TO OR ARISING OUT OF THESE TERMS.

Please carefully read these Ski & Ride terms and conditions, which also include resort-specific policies in Appendix 1 (incorporated herein) (collectively “Terms”). These Terms (in their entirety) constitute a binding agreement between you and the Vail Corporation, doing business as Vail Resorts Management Company, including its subsidiaries and affiliates (“Vail Resorts”, “we” or “us”). To the extent Appendix 1 provides different or additional resort-specific policies, such policies shall apply only to the Ski & Ride School and its respective Ski & Ride School Products (defined below) at that resort, but only in relation to the specific topic and only to the extent specified; in all other respects, these Terms shall apply. By purchasing a Ski & Ride School Product you, and any person on whose behalf you purchase a Ski & Ride School Product, are agreeing to be bound by these Terms.

DEFINITIONS

The following definitions apply to these Terms.

“Cancellation Fee” means 50% of the cost of any Ski & Ride School Product.

“Family Member” means your child, domestic partner, brother, sister, mother, father, stepchild, stepbrother, stepsister, stepparents, legal guardian, foster child, ward or legal ward.

“H&S Protocols” means any protocols posted or in effect at any resort that promote health and safety. 

“Lift Access Product” means any product sold by Vail Resorts that grants lift access.

“Seasonal Program” means an advanced commitment, multi-day program that takes place on pre-assigned dates over the course of the season.

“Ski & Ride School” means a ski and snowboard school located at a resort that is owned and operated by Vail Resorts.

“Ski & Ride School Product” means a private lesson, group lesson, Seasonal Program or other product available for purchase at any Ski & Ride School.

“Vail Resorts Parties” means Vail Resorts and each of its resorts, subsidiaries, affiliates, and their respective officers, directors, employees, contractors, representatives, and agents.

TERMS

1. Resort Operations. Vail Resorts has the right, in its sole and absolute discretion, to operate its resorts, facilities, and amenities in the manner it deems appropriate in its sole and exclusive judgment. Vail Resorts’ right to operate in the manner it deems appropriate includes, but is not limited to, the right to modify, expand, reduce, or cease operations of any resorts, facilities, or amenities at any time and for any period of time, and to implement, from time to time, modify, expand, reduce, or cease any policies or procedures related to any resorts, facilities, or amenities or the use of your Season Pass or other lift access product, and the right to implement, modify, expand, reduce, or cease any reduced capacity or reservations systems or other requirements to use your Ski & Ride School Product.

    

2. No Guarantee. VAIL RESORTS DOES NOT MAKE ANY GUARANTEES WITH RESPECT TO SKI & RIDE SCHOOL PRODUCTS. For example, your purchase of any Ski & Ride School Product does not guarantee: (a) access to any resorts, facilities, amenities, or instructors at any given time or for any number of days or for any minimum number of days or (b) any particular guest experience or your satisfaction with your guest experience at or with any resorts, facilities, amenities, or instructors. Your admission to any resorts, facilities, or amenities is subject to, among other things, capacity constraints, closures, and staffing. Nothing in these Terms is a commitment by Vail Resorts to keep any resort, facilities, or amenities open for any particular period or amount of time and Vail Resorts reserves right to close any of its resorts, facilities, or amenities in its sole and absolute discretion. Vail Resorts is not obligated to sell you a Season Pass, a lift access product, or any other products or services and expressly reserves the right, in its sole and absolute discretion, to refuse to sell any products and services to you or any other person.

    

3. Ski & Ride School General Policies & Procedures. The following policies and procedures apply to all Ski & Ride School Products:

    

   1. If you are late to your lesson and the Ski & Ride School is not able to accommodate you for that day or you cannot reschedule for any reason, you will not be able to participate in your lesson and you will not be eligible for a refund.

       

   2. The resort reserves the right to cancel, reschedule or change lesson dates/times due to, by way of example but without limitation, availability of instructors, terrain, weather conditions, insufficient lesson participants (varies by resort see Appendix 1), guest punctuality, lift access, etc.

       

   3. If a resort cancels a lesson, they will attempt to reschedule that lesson. If it cannot be rescheduled, a refund will be issued.

       

   4. You must follow all H&S Protocols. H&S Protocols may be posted at the Ski & Ride School or provided to you verbally by your instructor.

       

   5. Unless otherwise stated in Appendix 1 children age 14 and under must wear a winter sport protective helmet while participating in a lesson, subject to local regulations. In addition, children and teens under the age of 18 who participate in designated children's classes or programs must wear a helmet.

       

   6. You are responsible for your safety and that of others while participating in winter mountain sports activities. Always show courtesy to others and be aware that there are elements of risk in skiing and riding that common sense and personal awareness can help reduce. Know your ability level and stay within it. Become familiar with and observe "Your Responsibility Code" and share with other skiers and riders the responsibility for a great skiing experience.

       

4. Private Lesson Policies. The following policies apply to private lessons only:

    

   1. If you request a private lesson online, this Ski & Ride School Product will appear as “Purchased” in the trip folder. However, your credit card will not be charged until after the Ski & Ride School has sent you a confirmation email to confirm your lesson has been booked. If you do not receive a confirmation email with the date and lesson details at least 24 hours prior to your lesson start time, please contact the Ski & Ride School using the contact information provided in Appendix 1. A lesson is not confirmed until you hear from a representative of the resort specific Ski & Ride School.

       

   2. You may add additional guests to your private lesson; please see Appendix 1 for details on the number of guests you may add to the private lesson. The number of additional guests you may add varies by resort. Each guest will also need a valid Lift Access Product to participate in the private lesson.

       

   3. Please be aware that you may be contacted by an agent of the Ski & Ride School prior to your arrival to finalize additional lesson details.

       

5. Lift Access. To participate in your lesson, you (or your guests in a private lesson) must have purchased a valid Lift Access Product. Lift Access Products are subject to the Lift Access Products Terms of Sale. Your access to any resorts, facilities, or amenities may be subject to additional terms and policies.

    

6. Timing for Credit Card Charge. The credit card you used to purchase a Ski & Ride School Product may be charged at any time from the date of your booking to your actual lesson date. If the original payment method fails when we attempt to process the charge, we may charge an alternative payment method on file.

    

7. Refund, Cancellation & Rescheduling Policy. 

    

   1. Changes or cancellations can be made in advance of your lesson date by calling or emailing the Ski & Ride School conducting your lesson. The phone number and email address are provided in Appendix 1.

       

   2. Changes to your Ski & Ride School Product are subject to lesson and instructor availability. Vail Resorts, in its sole discretion, reserves the right to refuse any change request.

       

   3. If you cancel a Ski & Ride School Product more than 48 hours before the lesson begins, you will receive a full refund.

       

   4. If you cancel a Ski & Ride School Product less than 48 hours before the lesson begins, you will be charged the Cancellation Fee.

       

   5. For Ski & Ride School Products that contain one lesson day, the Cancellation Fee is 50% of the cost of the lesson.

       

   6. For Ski & Ride School Products that contain multiple lesson days, the Cancellation Fee is 50% of the cost of the first lesson. All other days in a multiple lesson Ski & Ride School Product will be fully refunded.

       

      1. Example: An individual has purchased a Ski & Ride School Product with 3 fullday lessons for a total price of $1,200. This individual cancels the entire Ski & Ride School Product 18 hours prior to the lesson start time. The Cancellation Fee will be $200 ($400 x 50%). The refunded amount will be $1,000 ((1st lesson day - $200) + (2 lesson days @ $400 per day)).

       

   7. If you cancel a Ski & Ride School Product less than 48 hours before the lesson begins and the reason for your cancellation is due to personal illness or injury, we will issue a full refund. However, we reserve the right to request medical documentation confirming your personal illness or injury and may deny the refund if such documentation is not promptly supplied. 

       

   8. Resort Closure: You may be eligible for a “Closure and Cancellation Refund” (or “C&C Refund”) if a Reservation Cancellation Event occurs.

       

      1. A “Reservation Cancellation Event” occurs when Vail Resorts cancels one or more of your lessons due to a Resort Closure Event.

          

      2. A “Resort Closure Event” occurs at a resort when no lifts are operating at that resort due to one or more of the following reasons:

          

      1. The occurrence of a disease, epidemic, or pandemic, including the COVID-19 pandemic;

          

      2. The occurrence of a flood, hurricane, tornado, earthquake, fire, or volcanic eruption (each a “Natural Disaster”);

          

      3. The occurrence of a terrorist attack; or

          

      4. The occurrence of a hostile or war-like action.

          

      3. If you are eligible for a C&C Refund, Vail Resorts will automatically issue a refund to the credit card you have on file.

          

   9. Refunds will not be issued in any of the following circumstances:

       

   1. You are not eligible for a refund based on any inability to use all or some of your Ski & Ride School Product due to weather or wind-related events, including snow levels.

       

   2. You are not eligible for a refund in any amount if you request the refund after the lesson has already taken place.

       

   10. Seasonal Programs

        

   1. Seasonal Programs canceled at least 30 days prior to the program start date will be issued a full refund.

       

   2. Seasonal Programs canceled within 30 days of the program start date will be charged the Cancellation Fee.

       

   3. The Cancellation Fee for Seasonal Programs is 50% of the program cost.

       

   4. No partial refunds or rescheduling options are available for days missed by the participant.

       

   5. Programs are non-transferable and refunds will not be offered once the program starts.

       

   6. For Seasonal Programs at Afton Alps, Wilmot, Mad River, Hidden Valley MO, Snow Creek, and Mt Brighton lasting three (3) weeks or less, the provisions in Sections 7.j.i through 7.j.iii of this Refund & Cancellation Policy shall not apply.

       

8. Release of Liability, Assumption of Risks, and Indemnity Agreement. If you purchase a Ski & Ride School Product, you agree to sign and be bound by the Release of Liability, Assumption of Risks and Indemnity Agreement. If you do not sign and accept the Release of Liability, Assumption of Risks and Indemnity Agreement, you will not be allowed to participate in your lesson. You will not be eligible for a refund based on any failure or refusal to sign the Release of Liability, Assumption of Risks and Indemnity Agreement unless you also request a refund in accordance with the Refund & Cancellation Policy contained in these Terms.

    

9. Governing Law. These Terms and the relationship between you and Vail Resorts will be governed by the laws of the State of Colorado in the same manner as such laws are applied to agreements made, entered into, and performed entirely in Colorado.

    

10. Forum Selection. All lawsuits relating to or arising out of these Terms will be brought in the Federal or State Courts located in Colorado. We and you hereby irrevocably submit to the exclusive personal jurisdiction of such courts for such purpose and waive any objection to such courts on any basis, including without limitation improper venue or inconvenience of the forum.

     

11. Time Limitation for Filing Suit. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

     

12. Release; Sole Remedy. You hereby voluntarily and knowingly agree, to the maximum extent permitted by applicable law, to waive, release, and forfeit any and all claims and actions you have or may have against Vail Resorts or any Vail Resorts Parties and any associated losses, damages and expenses (including attorneys’ fees), that relate to, arise out of, or may arise out of the operation of our resorts, your inability to use your Ski & Ride School Product during the time period for which it was purchased, or a violation of these Terms or any of other terms or policies referenced herein. Refunds under these Terms are your sole remedy against any of the Vail Resorts Parties in connection with the operation of our resorts or your inability to use your Ski & Ride School Product during the time period for which it was purchased.

     

13. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

 

14. Limitation of Liability. You understand and agree that to the maximum extent permitted under applicable law, in no event will ANY OF THE Vail Resorts PARTIES be liable under any theory of liability (whether in contract, tort, statutory, or otherwise) for any direct, indirect, incidental, special, consequential, personal injury/wrongful death, punitive, or exemplary damages (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO AS A RESULT OF: (A) THE OPERATION OF OUR RESORTS, INCLUDING THE OPERATION OF RESERVATION OR REDUCED CAPACITY SYSTEMS, (B) YOUR USE OF OR INABILITY TO USE ANY SKI & RIDE SCHOOL PRODUCT, OR (C) ANY VIOLATION BY US OF THESE TERMS OR OTHER TERMS OR POLICIES REFERENCED HEREIN. NOTWITHSTANDING THE FOREGOING, SUCH LIABILITY WILL NOT IN THE AGGREGATE EXCEED THE AMOUNT YOU PAID FOR THE SKI & RIDE SCHOOL PRODUCT YOU PURCHASED.

     

15. Liability Exclusions and Limitations. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, limit our liabilities, the extent of liability of Vail Resorts or the Vail Resorts Parties will be the minimum permitted under such applicable law. We disclaim any warranties to the maximum extent permitted under applicable law.

     

16. Class Action and Jury Waiver. You may only resolve disputes RELATING TO OR arising out of these Terms on an individual basis and may not bring and expressly waive the right to bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class action, private attorney general actions, and consolidation with other actions are not allowed. You hereby waive your right to a jury trial in any claim or cause of action RELATING TO OR arising out of these Terms.

     

17. Electronic Communications Notice. You agree to provide a valid email address for the express purpose of receiving communications regarding this transaction. You understand this may be the only manner by which you will receive such communications. When you use our website or send emails to us, you are communicating with us electronically. You consent to receiving communications from us electronically. We may communicate with you by email or posting notices on the applicable website. You agree that all agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. In order to access any such communications, you must have a computer or other Internet-enabled device. In order to retain copies of any such communications, you must have a printer or data storage device. If you have a printer, you may print paper copies of any such communications for your own use. If you wish to withdraw your consent for us to communicate with you electronically, you may not use our website.

     

18. Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, you nevertheless agree that the court should endeavor to give effect to our intentions as reflected in the provision, and that the other provisions of these Terms remain in full force and effect.

     

19. Modifications. Our customer service representatives are not authorized to modify any provision of these Terms, either verbally or in writing.

Questions. If you have any questions regarding these Terms, please visit the applicable resort website and view our FAQs, visit snow.com for our latest updates, or contact support here.

APPENDIX 1 - RESORT SPECIFIC INFORMATION

For changes, refunds and questions related to your Ski and Ride School product contact the school directly. Each Ski and Ride School has specific policies that modify the policies contained in these Terms. To the extent the policies contained in this Appendix 1 conflict with the policies contained above, the policies in this Appendix 1 shall control. Each Ski & Ride School’s specific contact information and policies are as follows:

On a mobile device, scroll to the right to see complete information in the below table.

On a mobile device, scroll to the right to see complete information in the above table.

RENTALS TERMS AND CONDITIONS

Online Advance Booking Discount Offer for Ski Rental Equipment

Offered by Vail Resorts Retail (“Sponsor”) in the U.S. and Canada only at www.epicmountainrentals.com (“Online”) to individuals 18+. Discount refers to the amount saved by Online advance-booking of eligible ski and/or snowboard equipment rentals (“Rental”) for use during non-peak days (“Offer”). Using a valid credit card, book Online 1 day or more in advance to receive 15% off the then-current walk-in rate (displayed Online, at the time of booking, excluding taxes) of Rental during non-peak days. Rentals booked in advance but less than 1 day may not be eligible for a 15% discount, but may still receive a discount depending on location, dates/times of booking, volume and availability of rental equipment, etc. Actual discount varies and will be disclosed prior to Rental booking. Discount applied only to rentals booked in advance Online, same day reservations are not eligible for an online discount at any point throughout the season, no exceptions. Offer not valid on single item rentals (i.e. boot-only, helmet-only, etc.), on any equipment or items that are unavailable, out-of-stock, or excluded from rental program. Rental equipment supplies are limited and available only while supplies last. Discount applied in single Online transaction only for qualifying Rental equipment and will not apply to prior Rentals or same day rentals. Discount will not be applied to future Rentals unless such Rental still qualifies for the Offer and all Offer conditions are satisfied at that time. Offer cannot be transferred or assigned, and may not be combined with any other offer, discount, or promotion. Sponsor reserves the right to cancel or refuse any Rental due to actual or suspected unauthorized, invalid or ineligible use of this Offer. Sponsor reserves the right to cancel, terminate, or modify the Offer and/or Online site at any time. Void where restricted or otherwise prohibited, and to employees of Vail Resorts Retail. Redemption of this Offer constitutes your acceptance of all applicable terms and conditions, and your agreement to be bound to Sponsor’s decisions, which are final and binding. Cancellation is available up to 24 hours in advance of the reservation for a full refund.

VAIL RESORTS GREEN RUN GUARANTEE TERMS AND CONDITIONS

DURATION OF GUARANTEE AND PARTICIPATION: The Green Run Guarantee is a limited guarantee currently offered pursuant to these terms and conditions (“Terms”) only during the 2022/23 Season (“Season”) at the discretion of Vail Resorts (“Vail”) when booked directly through its Ski & Ride Schools (“Ski School”) at participating resort locations in the United States (currently Beaver Creek, Breckenridge, Heavenly, Keystone, Kirkwood, Northstar, Park City, Vail, and Whistler Blackcomb)(participating “Resorts”) to beginner-level eligible skiers or snowboarders (eligible “Guest”, which includes parent/legal guardian of minor Guests). The Green Run Guarantee applies only to the designated green run or designated green runs specified by each participating Resort (designated “Green Run”); it is not offered at any other resort and does not apply to and excludes all other green runs. A participating Resort may have more than one designated Green Run. Please see Appendix 1 below for a list of designated Green Runs. Resorts may without obligation be added during the Season.

GUARANTEE: The Green Run Guarantee means that an eligible Guest will progress to one of the participating Resort’s designated Green Run(s) by their third (3rd) Qualifying Lesson at that Resort or they may take a fourth (4^th) comparable lesson, as determined by the Resort in its sole discretion, at the same Resort during the same Season for free (limited “Green Run Guarantee”).

QUALIFYING LESSONS: For purposes of the Green Run Guarantee, qualifying lessons are those booked directly with Vail Resorts (third party bookings are excluded) and is defined as three (3) comparable, standard ½ or full day lessons (adaptive lessons are excluded), taken by an eligible Guest, within the same Season at the same Ski School at a participating Resort, concluding during the 3^rd lesson on the designated Green Run (“Qualifying Lesson(s)”). Please see Appendix 1 below for a list of Qualifying Lessons. Eligible qualifying lessons may vary by resort.

FREE LESSON: If, at the end of the 3^rd Qualifying Lesson, a Guest does not exhibit to the satisfaction of their Ski School instructor P.S.I.A. Level 2 - 3 skills and techniques or does not feel safe skiing/riding the Green Run, they may in accordance with these Terms redeem a 4^th comparable lesson for free (“Free Lesson”). Free Lesson consists of one (1) full or ½ day lesson (subject to availability) and includes lift ticket, instruction, lesson taxes; excludes equipment rentals, and all other costs, fees and expenses. Free Lesson may be given on any green run at the Resort in the Ski School instructor’s absolute discretion. Regardless of any other terms to the contrary, for purposes of the Green Run Guarantee only and pursuant to these Terms, the Free Lesson: (i) has no cash value and may not be refunded, replaced, substituted or redeemed for cash or otherwise for any reason, (ii) cannot be transferred or assigned in whole or in part, and (iii) will be void and not rescheduled if Guest cancels, misses, forgets or for any reason fails to otherwise properly, promptly participate in whole or in part in the Free Lesson as scheduled, or otherwise fails to avail themselves of the Free Lesson.  

TO REDEEM FREE LESSON: Guest must visit the Ski School immediately after their 3^rd Qualifying Lesson before leaving the Resort to schedule the Free Lesson at the Resort during the Season-- if not booked and scheduled that day, the Free Lesson will not be honored; no exceptions. A Free Lesson cannot be scheduled at a different Resort and cannot be carried-over into subsequent Season(s). There are no blackout dates, but all lessons (including Free Lesson) are always subject to scheduling availability, instructor availability, weather conditions and other factors such as terrain closing and/or Resort closing dates. If Guest for any reason fails to avail themselves of a Free Lesson, it will be forfeited and not (re)scheduled.

GENERAL: Vail reserves the right at any time to permanently or temporarily substitute and/or designate an alternate, comparable Green Run at any Resort in its absolute discretion for any reason. The Green Run Guarantee is redeemable one-time only per Guest, is personal to each Guest, and cannot be transferred or assigned in whole or in part to any other Guest.

LIMITATIONS: IN NO EVENT SHALL VAIL RESORTS BE RESPONSIBLE OR LIABLE FOR ANY CLAIMS, ACTIONS, DAMAGES OR LOSSES OF ANY KIND (“CLAIMS”), INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO THE GREEN RUN GUARANTEE AND ALL SUCH CLAIMS SHALL BE WAIVED, RELEASED AND FORFEITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE GREEN RUN GUARANTEE IS A LIMITED GUARANTEE; IT IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES/GUARANTEES, AND VAIL RESORTS MAKES NO OTHER GUARANTEES, WARRANTIES OR REPRESENTATIONS OF ANY KIND AND NONE ARE TO BE IMPLIED. ONE FREE COMPARABLE LESSON IS THE SOLE AND EXCLUSIVE REMEDY AND SHALL CONSTITUTE A FULL AND FINAL SATISFACTION OF OUR OBLIGATIONS UNDER THE GREEN RUN GUARANTEE, AND ALL CLAIMS RELATING THERETO. The invalidity or unenforceability of any provision in these Terms shall not affect the validity or enforceability of any other provision of these Terms, and each provision shall be severable and enforceable to the extent permitted by applicable law.

Vail reserves the right to cancel or refuse the Guarantee to anyone due to actual or suspected artifice, or unauthorized, invalid or ineligible participation. Vail reserves the right to terminate, cancel or modify the Green Run Guarantee, these Terms or any element thereof at any time without prior notice; and as applicable will apply such action proactively and not retroactively. Without limiting the foregoing, if for any reason the Guarantee or any element thereof is compromised or otherwise not capable of being implemented in whole or in part as planned, due to virus, bugs, tampering, unauthorized intervention, fraud, cheating, technical failures, unforeseen problems, system error, a Force Majeure event (and effects therefrom), artifice or any other causes similar or dissimilar whether or not stated herein, Vail reserves the right to immediately cancel, terminate, or modify the Guarantee, these Terms, or any element thereof in its sole and absolute discretion. Redemption of the Guarantee constitutes acceptance of these Terms, and any additional terms and limitations that apply to it (for example, Privacy Policies, Terms of Use, Ski and Ride Terms of Sale, Booking and Cancellation Policies, Lift Access Products Terms of Sale, Rental Policies, Epic Coverage, Epic Rewards Program Terms, etc.) all of which are incorporated herein and available at www.snow.com/policies?tc_1=2. In the event any provision of these Terms conflict with the provisions of any other terms applicable hereto, these Terms shall govern and be used to address any specific matter arising under the Green Run Guarantee. By redeeming the Green Run Guarantee, you agree to be bound to Vails’ decisions and interpretations, which are final and binding. This Guarantee is void where taxed, prohibited or restricted by law, and to employees of Vail Resorts.

FORCE MAJEURE: Vail shall not be liable to any Guest, or any other person or entity for failure to execute or supply the Green Run Guarantee or any part thereof, by reason of any act of God, any action(s), regulation(s), order(s), or request(s) by any governmental or quasi-governmental entity (whether or not invalid), equipment failure, terrorist act, cyber-attack, earthquake, war, fire, flood, explosion, unusually severe winter weather, hurricane, embargo, labor dispute or strike (whether legal or illegal), supply, labor or material shortages, transportation interruption of any kind, work slow-down, civil disturbance, insurrection, riot, Resort, Ski School or Lesson delays, closures or cancellations, epidemic or pandemic (and effects therefrom), or any similar or dissimilar event beyond its reasonable control.

CLASS ACTION AND JURY WAIVER: You may only resolve disputes RELATING TO OR arising out of these Terms on an individual basis and may not bring and expressly waive the right to bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class action, private attorney general actions, and consolidation with other actions are not allowed. You hereby waive your right to a jury trial in any claim or cause of action RELATING TO OR arising out of these Terms. 

Appendix 1 - Resort Specific Definitions

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WEBSITE TERMS AND CONDITIONS

VAIL RESORTS TERMS OF USE FOR USER GENERATED CONTENT